Koukoi Games Ltd (Koukoi Games Oy) and its af­fil­i­ates (“Com­pany” or “We”) re­spect your pri­vacy and are com­mit­ted to pro­tect­ing it through our com­pli­ance with this pol­icy.

This pol­icy de­scribes the types of in­for­ma­tion we may col­lect from you or that you may pro­vide when you use our web­sites, in­clud­ing www.koukoi.com, www.crashingseason.com or www.dawnofstrikers.com, licensed content (including all forms) on any platform (for example, on a mobile platform), or any Com­pany game or application pro­vided on a mo­bile plat­form (for ex­am­ple, iOS, An­droid and Windows Phone), on Facebook or through Internet in any other way (col­lec­tively, the “Ser­vices”) and our prac­tices for col­lect­ing, using, main­tain­ing, pro­tect­ing and dis­clos­ing that in­for­ma­tion. This policy also comprises the register statement and information document as regulated by Finnish Personal Data Act (523/1999) Sections 10 and 24.

We understand the importance to provide extra privacy protection measures to users who are children, therefore we have implemented special features to protect the privacy of children under 13 years of age. We comply with all applicable laws that are designed to protect children’s privacy, such as Children’s Online Privacy Protection Act (“COPPA”). For more information, please see “Children under the Age of 13” below.

This pol­icy ap­plies to in­for­ma­tion we col­lect:

  • on the Services;
  • in e-mail, text and other electronic messages between you and the Services;
  • through mobile and desktop applications you download and/or install from the Services;
  • when you interact with our advertising and applications on third-party websites and services;
  • through social media features (e.g. Facebook Like button or Twitter Follow button) and widgets (e.g. Share this button or Tweet button) or interactive mini-programs that run on the Services;
  • whenever you play our games;
  • and whenever you use our applications.

It does not apply to in­for­ma­tion col­lected by any third party, in­clud­ing through any ap­pli­ca­tion or con­tent (in­clud­ing ad­ver­tis­ing) that may link to or be ac­ces­si­ble from or on the Ser­vices. Please note that the scope of this Policy is limited to information collected or received by Company through your use of the Services. The Company is not responsible for the actions of third party people or companies, the content of their sites, the use of information you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, or affiliation with, those people or companies.

Please read this pol­icy care­fully to un­der­stand our poli­cies and prac­tices re­gard­ing your in­for­ma­tion and how we will treat it. If you do not agree with our poli­cies and prac­tices, your choice is not to use our Ser­vices. By ac­cess­ing or using the Ser­vices, you agree to this pri­vacy pol­icy. This policy may change from time to time. Your con­tin­ued use of the Ser­vices after we make changes is deemed to be ac­cep­tance of those changes, so please check the pol­icy pe­ri­od­i­cally for up­dates.



Child Directed Sections of the Service

Although our Services are intended to a general audience, we may from time-to-time have special sections intended, in part, for children. For the sake of clarity, those sections in the Services are not targeted to children under 13 years of age as a primary audience. We also do not knowingly collect personal information from children under 13 years of age within such sections, except as may be permitted by COPPA. In order to protect the children’s privacy, we have implemented age screen mechanism in accordance with COPPA which treats users based on their self-reported age. Accordingly, features and services such as social networking plug-ins, behaviorally targeted advertising, and collection of data for building user profiles are not available to users under 13 years of age. We also do not allow our third-party partners who engage in such practices to access personally identifiable data from users under 13.

We and our third-party partners however do collect non-personally identifiable information from users under 13 years of age. Such a non-personally identifiable information is strictly limited to persistent identifiers (such as a customer number held in a cookie, IP address, device serial number, or a unique device identifier) which are used for sole purpose of providing support for the internal operations of the Services. Such internal operations include, without limitation activities necessary for the Services to maintain or analyze its functioning, authenticate users or personalize content and to serve contextual advertising or cap the frequency of advertising as permitted by COPPA. We also ensure that persistent identifiers are not used or disclosed to contact a specific individual or for any other purpose.

Nevertheless, please note that our third-party partners may have their own policies related to tracking technologies for analytics and ad-serving purposes. While we require that our third-party partners comply with this privacy policy before we allow them to access our Services, we do not actually control their data collection practices and use. We highly encourage users and parents to review the list of third-party partners below and to become familiar with those policies and practices.

Sections of the Services Which Are Directed to General Audience

In accordance with the foregoing, majority of our Services are directed to general audience. These sections are not intended to children under 13 years of age, therefore no one under 13 years of age may not use those sections or provide any personal information within those sections of the Services. We do not knowingly collect or solicit personal information from or direct or target behaviorally targeted advertising to anyone under 13 years of age or knowingly allow such persons to use these sections of the Services.  If you are under 13 years of age, please do not send any information about yourself to us while using these sections of the Services, including your name, address, telephone number, or email address.  No one under 13 years of age may provide any personal information.

In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible.  If you believe that we might have any information from or about a child under the age of 13, please contact us at support@koukoi.com.

If we learn that we have inadvertently gathered personal information from children under 13 years of age, we will dispose of that information, or otherwise treat it in accordance with COPPA and other applicable laws and regulations. If you are a parent or guardian and you believe that your child under 13 years of age has provided us with personal information, please contact us at support@koukoi.com.

If you have additional questions about our data collection practices related to children under the age of 13, please contact us at support@koukoi.com, or alternatively at Koukoi Games Ltd, Valtatie 67, FI-90500 Oulu, Finland.



We may col­lect sev­eral types of in­for­ma­tion from and about users of our Ser­vices, in­clud­ing in­for­ma­tion:

  • by which you may be personally identified, such as name, postal address, e-mail address or telephone number, user names and profile photos, gender, age or birthday, and links to your profiles on social networking websites and other third party sites (“personal information”);
  • that is about you but does not identify you, such as statistical data;
  • about your internet connection, the equipment you use to access our Services, usage details, your computer’s operating system, Internet Protocol (IP) address, access times, browser type and language and referring Web site addresses;
  • and location-based information for the purpose of providing you with the correct versions of our Services (including games and applications).

We may col­lect this in­for­ma­tion:

  • directly from you when you provide it to us;
  • automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies;
  • and from third parties, for example, our business partners, service providers and sign-in services such as Facebook Connect and Apple’s Game Center



The information we collect on or through our Services may include:

  • information that you provide by filling in forms on our Services. This includes information provided at the time of registering to use our Services, downloading and/or installing games and/or applications, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Services;
  • information that you choose to provide us when registering, logging into or using our Services through social media services (such as Facebook).
  • records and copies of your correspondence (including e-mail addresses), if you contact us;
  • your responses to surveys that we might ask you to complete for research purposes;
  • details of transactions you carry out through our Services and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Services. However, we do not collect information about your credit card numbers or any other digital credentials or PIN numbers with respect to your payment methods;
  • your search queries on the Services;
  • and information we request when you contact our customer service group.

You also may pro­vide in­for­ma­tion to be pub­lished or dis­played (here­inafter, “posted”) on pub­lic areas of the Ser­vices, or trans­mit­ted to other users of the Ser­vices or third par­ties (col­lec­tively, “User Content”). Your User Content are posted on and trans­mit­ted to oth­ers at your own risk. Al­though we limit ac­cess to cer­tain por­tions of the Ser­vices, please be aware that no se­cu­rity mea­sures are per­fect or im­pen­e­tra­ble. Ad­di­tion­ally, we can­not con­trol the ac­tions of other users of the Ser­vices with whom you may choose to share your User Content. There­fore, we can­not and do not guar­an­tee that your User Content will not be viewed by unau­tho­rized per­sons.



As you nav­i­gate through and in­ter­act with our Ser­vices, we may au­to­mat­i­cally col­lect cer­tain in­for­ma­tion about your equip­ment, brows­ing ac­tions and pat­terns, in­clud­ing:

  • details of your visits to our Services, including traffic data, location data, logs and other communication data and the resources that you access and use on the Services;
  • information about your computer and internet connection, including your IP address, language, operating system and browser type and referring web site addresses may be logged automatically;
  • and your unique device ID (persistent / non-persistent), hardware type, media access control (“MAC”) address, international mobile equipment identity (“IMEI”), the version of your operating system (“OS”), your device name, your email address (if you have connected to Facebook or Google+), and your location (based on your Internet Protocol (“IP”) address).

The in­for­ma­tion we col­lect au­to­mat­i­cally is sta­tis­ti­cal data, and does not iden­tify any in­di­vid­ual. This in­for­ma­tion is use­ful to us for trou­bleshoot­ing and helps us un­der­stand usage trends. It helps us to im­prove our Ser­vices and to de­liver a bet­ter and more per­son­al­ized ser­vice by en­abling us to:

  • estimate our audience size and usage patterns;
  • store information about your preferences, allowing us to customize our Services according to your individual interests;
  • speed up your searches;
  • recognize you when you return to our Services;
  • improve gameplay;
  • and improve application usage.

The tech­nolo­gies we use for this au­to­matic data col­lec­tion may in­clude:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services.
  • Flash Cookies. Certain features of our Services may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Services. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about how you manage Flash Cookies, see Choices About How We Use and Disclose Your Information below.

Web Beacons. Pages of our Services and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs., pixel tags and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an e-mail and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).



Some ad­ver­tise­ments on the Ser­vices are served by third-party ad­ver­tis­ers, advertisement net­works and advertisement servers. These third par­ties may use cook­ies alone or in con­junc­tion with web bea­cons or other track­ing tech­nolo­gies to col­lect in­for­ma­tion about our users. This may in­clude in­for­ma­tion about users’ be­hav­ior on this and other web­sites to serve them in­ter­ested-based (be­hav­ioral) ad­ver­tis­ing. We do not con­trol these third par­ties’ track­ing tech­nolo­gies or how they may be used. If you have any ques­tions about an ad­ver­tise­ment, you should con­tact the re­spon­si­ble ad­ver­tiser di­rectly. For in­for­ma­tion about how you can opt out of re­ceiv­ing tar­geted ad­ver­tis­ing from many providers, see Choices About How We Use and Dis­close Your In­for­ma­tion below.



We use in­for­ma­tion that we col­lect about you or that you pro­vide to us, in­clud­ing any per­sonal in­for­ma­tion to:

  • create game or application accounts and allow users to play our games or use our applications;
  • present our Services and its contents to you;
  • provide you with information, products or services that you request from us;
  • identify and suggest connections with other Services users;
  • generally operate and improve our Services;
  • understand you and your preferences to enhance your experience and enjoyment using our Services;
  • respond to your comments and questions and provide customer service;
  • send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • communicate with you about promotions, rewards, upcoming events, and other news about products and services offered by Koukoi Games Ltd and our selected partners;
  • enable you to communicate with other users;
  • link or combine it with other information we get from third parties, to help understand your preferences and provide you with better services;
  • carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • notify you about changes to our Services or any products or services we offer or provide though it;
  • to analyze user trends and target certain promotions;
  • to send you merchandise or other physical promotional materials;
  • to send you push notifications through our mobile games or applications to send you game or application updates, high scores and other service related notifications that may be of importance to you;
  • to offer you the opportunity to invite your contacts from a third party service (such as your Facebook friends) so that those contacts can be located in the Services and/or so you can invite them to join you in the Services;
  • and for any other purpose with your consent.

For more in­for­ma­tion, see Choices About How We Use and Dis­close Your In­for­ma­tion below.



We may dis­close ag­gre­gated in­for­ma­tion about our users, and in­for­ma­tion that does not iden­tify any in­di­vid­ual, with­out re­stric­tion.

We may dis­close per­sonal in­for­ma­tion that we col­lect or you pro­vide as de­scribed in this pri­vacy pol­icy to:

  • our subsidiaries and affiliates;
  • contractors, service providers, licensors and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
  • a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Company’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Company about our Services users is among the assets transferred;
  • third parties to market their products or services to you if you have consented to/not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them. For more information, see Choices About How We Use and Disclose Your Information below;
  • fulfill the purpose for which you provide it. For example, if you give us an e-mail address to use the “invite a friend” feature of our Services, we will transmit the contents of that e-mail and your e-mail address to the recipients;
  • enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria;
  • and companies and individuals to perform services on our behalf. Examples of these services include analyzing data and providing customer support. These agents and service providers may have access to your personal information in connection with the performance of services for Company.

We may also dis­close your per­sonal in­for­ma­tion:

  • as permitted by law, such as to comply with a subpoena, or when we believe that release is appropriate to comply with the law; investigate fraud, respond to a government request;
  • to comply with any court order, law or legal process, including to respond to any government or regulatory request;
  • to enforce or apply our terms of use and other agreements, including for billing and collection purposes;
  • and if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.



We strive to pro­vide you with choices re­gard­ing the per­sonal in­for­ma­tion you pro­vide to us. We have cre­ated mech­a­nisms to pro­vide you with the fol­low­ing con­trol over your in­for­ma­tion:

  • If you no longer wish to allow us to share your information with third parties, please contact us at support@koukoi.com. If you no longer wish to receive such communications from third parties, please contact that third party directly.
  • If you no longer wish to receive promotional materials from Company, you may opt-out from receiving them at any time by emailing us at support@koukoi.com.
  • You may at any time opt-out from receiving push notifications communications by turning them off at the device level through your settings.
  • If you no longer wish to receive certain email notifications you may opt-out at any time by following the unsubscribe link located at the bottom of each communication or by emailing us at support@koukoi.com.
  • You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by emailing us at support@koukoi.com.
  • We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.



If your per­sonal in­for­ma­tion changes, or if you no longer de­sire our Ser­vices, you may cor­rect, up­date, or delete in­ac­cu­ra­cies by mak­ing the change within your ac­count set­tings or by con­tact­ing us at support@koukoi.com. We may not ac­com­mo­date a re­quest to change in­for­ma­tion if we be­lieve the change would vi­o­late any law or legal re­quire­ment or cause the in­for­ma­tion to be in­cor­rect.

If you delete your User Content from the Ser­vices, copies of your User Content may re­main view­able in cached and archived pages, or might have been copied or stored by other users in the Ser­vices.

We will re­tain your in­for­ma­tion for as long as your ac­count is ac­tive or as needed to pro­vide you ser­vices. If you wish to can­cel your ac­count or re­quest that we no longer use your in­for­ma­tion to pro­vide you ser­vices, con­tact us at support@koukoi.com. We will re­tain and use your in­for­ma­tion as nec­es­sary to com­ply with our legal oblig­a­tions, re­solve dis­putes, and en­force our agree­ments.



Cal­i­for­nia Civil Code Sec­tion § 1798.83 per­mits users of our Ser­vices that are Cal­i­for­nia res­i­dents to re­quest cer­tain in­for­ma­tion re­gard­ing our dis­clo­sure of per­sonal in­for­ma­tion to third par­ties for their di­rect mar­ket­ing pur­poses. To make such a re­quest, please send an e-mail to support@koukoi.com.

You may have other manda­tory rights or oblig­a­tions with re­spect to your per­sonal in­for­ma­tion and pri­vacy as set forth in your local manda­tory laws. We en­cour­age you to con­tact us at sup­port@​koukoi.com, if you have any manda­tory leg­isla­tive rights or oblig­a­tions that needs to be taken into ac­count by us.



We have im­ple­mented rea­son­able mea­sures de­signed to se­cure your per­sonal in­for­ma­tion from ac­ci­den­tal loss and from unau­tho­rized ac­cess, use, al­ter­ation and dis­clo­sure. The data se­cu­rity of per­sonal in­for­ma­tion and con­fi­den­tial­ity, in­tegrity and us­abil­ity is en­sured with ap­pro­pri­ate tech­ni­cal and ad­min­is­tra­tive mea­sures in ac­cor­dance with the Com­pany´s data se­cu­rity prin­ci­ples. The per­sonal in­for­ma­tion will only be processed by in­di­vid­u­als spec­i­fied by the Com­pany and the third par­ties main­tain­ing or de­vel­op­ing Our Ser­vices.

The safety and se­cu­rity of your in­for­ma­tion also de­pends on you. Where we have given you (or where you have cho­sen) a pass­word for ac­cess to cer­tain parts of our Ser­vices, you are re­spon­si­ble for keep­ing this pass­word con­fi­den­tial. We ask you not to share your pass­word with any­one. We urge you to be care­ful about giv­ing out in­for­ma­tion in pub­lic areas of the Ser­vices like mes­sage boards. The in­for­ma­tion you share in pub­lic areas may be viewed by any user of the Ser­vices.

Un­for­tu­nately, the trans­mis­sion of in­for­ma­tion via the in­ter­net is not com­pletely se­cure. Al­though we do our best to pro­tect your per­sonal in­for­ma­tion, we can­not guar­an­tee the se­cu­rity of your per­sonal in­for­ma­tion trans­mit­ted to our Ser­vices. Any trans­mis­sion of per­sonal in­for­ma­tion is at your own risk. We are not re­spon­si­ble for cir­cum­ven­tion of any pri­vacy set­tings or se­cu­rity mea­sures con­tained on the Ser­vices.



Your per­sonal in­for­ma­tion will not be dis­closed out­side the Com­pany or out­side third par­ties op­er­at­ing for us to main­tain and de­velop the Ser­vices. How­ever, the per­sonal in­for­ma­tion may be dis­closed to a third party dur­ing a ne­go­ti­a­tion of any merger or ac­qui­si­tion and the re­ceiv­ing party has un­der­taken to fol­low non-dis­clo­sure li­a­bil­i­ties with re­spect to the dis­closed in­for­ma­tion.

Only the nec­es­sary per­sonal in­for­ma­tion is shared with the above-men­tioned third par­ties. Your per­sonal in­for­ma­tion may also be dis­closed to au­thor­i­ties in cases re­quired by the law or per­mit­ted by ap­plic­a­ble law or reg­u­la­tion or con­sented by you.

In ad­di­tion, We may also share gen­eral, de­mo­graphic or ag­gre­gated in­for­ma­tion with third par­ties about the users and the cus­tomers and the usage of web­sites, ser­vices and prod­ucts, but that in­for­ma­tion will not in­clude or be linked to any of your per­sonal in­for­ma­tion with­out your con­sent.

The in­for­ma­tion about you may be trans­ferred and stored within the Eu­ro­pean Union or a coun­try or or­gan­i­sa­tion with guar­an­teed ad­e­quate level of pro­tec­tion as de­fined by the EU Data Pro­tec­tion Di­rec­tive (95/46/EC), Finnish Per­sonal Data Act (1999/523) or the Eu­ro­pean Com­mis­sion.

We store in­for­ma­tion on servers operated mainly in Microsoft Azure’s cloud service environment and may store in­for­ma­tion on servers and equip­ment in other coun­tries or regions, and in some cases in a non-physical environment (such as virtual servers, which we do not have full control over where those locate) operated by third party service providers we work with (in this case, you’re informed to take contact with such service providers). We may trans­fer in­for­ma­tion that we col­lect about you to af­fil­i­ated en­ti­ties, or to other third par­ties across bor­ders and from your coun­try or ju­ris­dic­tion to other coun­tries or ju­ris­dic­tions around the world.

If you are lo­cated in the United States or other re­gions with laws gov­ern­ing data col­lec­tion and use that may dif­fer from the European Union law(s), please note that you are trans­fer­ring in­for­ma­tion, in­clud­ing per­sonal in­for­ma­tion, to a coun­try and ju­ris­dic­tion that does not have the same data pro­tec­tion laws as your ju­ris­dic­tion, and you con­sent to the trans­fer of in­for­ma­tion to the European Union region and the use and dis­clo­sure of in­for­ma­tion about you, in­clud­ing per­sonal in­for­ma­tion, as de­scribed in this pol­icy.



It is our pol­icy to post any changes we make to our pri­vacy pol­icy on this page with a no­tice that the pri­vacy pol­icy has been up­dated on the Ser­vices home page. If we make ma­te­r­ial changes to how we treat our users’ per­sonal in­for­ma­tion, we will no­tify you by e-mail to the e-mail ad­dress spec­i­fied in your ac­count and/or through a no­tice on the Ser­vices. The date the pri­vacy pol­icy was last re­vised is iden­ti­fied at the bottom of the page. You are re­spon­si­ble for en­sur­ing we have an up-to-date ac­tive and de­liv­er­able e-mail ad­dress for you, and for pe­ri­od­i­cally vis­it­ing our Ser­vices and this pri­vacy pol­icy to check for any changes.



To ask ques­tions or com­ment about this pri­vacy pol­icy and our pri­vacy prac­tices, con­tact us at support@koukoi.com or:

Koukoi Games Ltd.
Valtatie 67
FI-90500 Oulu



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